texi66 is committed to protecting the personal data of every Member. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold over your own data.
Your Privacy Matters: texi66 takes data protection seriously. We collect only what is necessary to operate the Platform securely and compliantly. We do not sell your personal information to any third party for marketing purposes — ever.
This Privacy Policy ("Policy") describes how texi66 ("we", "us", "our") collects, uses, stores, discloses, and otherwise processes personal data in connection with the texi66 online casino and sports betting platform accessible at https://texi66.cam (the "Platform").
texi66 is committed to handling personal data responsibly and in compliance with applicable data protection laws. This Policy applies to all individuals who visit, register on, or otherwise interact with the Platform, including registered Members, prospective Members, and general visitors.
By accessing the Platform or creating an Account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.
This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated herein by reference.
For the purposes of this Policy, the following terms carry the meanings set out below:
texi66 collects Personal Data through a variety of means, including information you provide directly, data generated by your use of the Platform, and information received from third-party payment providers. The categories of data we collect are described in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | Provided by you during registration and KYC |
| Contact Data | Email address, mobile phone number | Provided by you during registration |
| Financial Data | Deposit and withdrawal records, payment method details (e.g., DuitNow account, Maybank account reference) | Provided by you; received from payment processors |
| Transaction Data | Bet history, game play history, bonus usage, account balance movements | Generated by Platform use |
| Technical Data | IP address, device type, browser type, operating system, session duration | Automatically collected by the Platform |
| Usage Data | Pages visited, features accessed, games played, search queries within the Platform | Automatically collected by the Platform |
| Communications Data | Records of live chat conversations, email correspondence with support, WhatsApp messages sent to support channels | Provided by you via support channels |
| Responsible Gambling Data | Self-exclusion requests, deposit limit preferences, cooling-off requests | Provided by you via Account settings or support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where expressly required for identity verification or responsible gambling purposes and only with appropriate justification.
texi66 processes your Personal Data for the following purposes:
We use your Identity Data and Contact Data to create and maintain your Account, verify your identity, communicate service-related notifications, and deliver the gaming and betting services you have requested. This processing is necessary for the performance of our contract with you.
Financial Data and Identity Data are processed to facilitate deposits and withdrawals in MYR via your chosen payment method — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency channels. This processing is necessary for the performance of our contract with you and to comply with financial regulations.
We process Identity Data, Financial Data, and Technical Data to verify your identity, detect and prevent fraud, money laundering, and other illegal activities, and to comply with applicable Know Your Customer obligations. This processing is necessary for compliance with legal obligations and for our legitimate interest in maintaining a secure Platform.
Transaction Data, Usage Data, and Responsible Gambling Data are processed to monitor betting patterns, enforce self-imposed limits, identify potential problem gambling behaviour, and ensure compliance with our Responsible Gambling obligations. This processing is in your vital interest and in the public interest.
Usage Data and Technical Data are processed in aggregated or anonymised form to understand how members use the Platform, identify technical issues, and improve features and performance. Where individual-level data is used, this is based on our legitimate interest in improving the Platform.
Communications Data and Identity Data are processed to respond to your enquiries, resolve disputes, and provide multilingual support (English, Bahasa Melayu, and Chinese) via live chat, WhatsApp, and email. This processing is necessary for the performance of our contract with you.
Where you have provided explicit consent, we may use your Contact Data to send you information about promotions, bonuses, and new features available on texi66. You may withdraw your consent to marketing communications at any time by contacting our support team or updating your Account preferences.
texi66 processes Personal Data on the following legal bases, as applicable:
texi66 does not sell your Personal Data to any third party. We may share your Personal Data with the following categories of recipients in the circumstances described below:
We share Financial Data and Identity Data with our payment processing partners — including providers of DuitNow, FPX, Touch 'n Go eWallet integration, Maybank, CIMB, Public Bank, Hong Leong online banking, and cryptocurrency processing services — to facilitate deposits and withdrawals. All payment partners are contractually bound to process data only as instructed by texi66 and to maintain appropriate security standards.
We may engage specialist KYC and identity verification service providers to assist with the verification of MyKad, passport, and other identity documents submitted by Members. These providers act as Data Processors under binding data processing agreements.
We engage cloud hosting, data analytics, and customer support platform providers who process data on our behalf as Data Processors. All such providers are bound by contractual data protection obligations.
We may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or other public bodies where required to do so by applicable law, court order, or regulatory direction, or where necessary to prevent or detect criminal activity including fraud and money laundering.
We may share Personal Data with lawyers, auditors, and other professional advisers bound by duties of confidentiality, where necessary for the conduct of our business.
Our Commitment: texi66 will never sell, rent, or trade your Personal Data to any third party for their own marketing or commercial purposes.
texi66 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Following the expiry of the applicable retention period, Personal Data will be securely deleted or irreversibly anonymised.
texi66 implements technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
Notwithstanding the above, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your Account login credentials. If you suspect that your Account has been compromised, please contact us immediately at [email protected].
texi66 uses cookies and similar tracking technologies to operate the Platform effectively, personalise your experience, and collect analytics data. Cookies are small text files stored on your device when you access the Platform.
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed guidance on managing cookies in your specific browser, please refer to your browser's help documentation.
Subject to applicable law, you have the following rights in relation to your Personal Data held by texi66. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe and in any event within 30 days.
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your Account.
Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations.
Request restriction of processing in certain circumstances, such as where you contest the accuracy of data.
Receive your Personal Data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing based on legitimate interests or for direct marketing purposes at any time.
Please note that certain data retention obligations under applicable law (including anti-money-laundering and financial record-keeping requirements) may limit our ability to fulfil erasure or portability requests in respect of specific categories of data. We will advise you accordingly in our response to your request.
The texi66 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that we have inadvertently collected Personal Data from a minor, we will promptly delete such data, close the relevant Account, and take appropriate remedial action.
If you are a parent or guardian and believe that a person under the age of 21 has registered an Account or submitted Personal Data to texi66, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
The Platform and its associated infrastructure may involve the processing of Personal Data in jurisdictions outside of Malaysia. Where Personal Data is transferred internationally, texi66 takes appropriate measures to ensure that such transfers are subject to adequate safeguards, including contractual clauses that impose data protection obligations on recipient organisations consistent with those applicable in Malaysia.
texi66 will not transfer your Personal Data to any jurisdiction that does not provide an adequate level of data protection without implementing appropriate supplementary measures to protect your data.
texi66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Where changes are material, we will notify registered Members by email at least 7 days prior to the effective date of the revised Policy.
The date of the most recent update is displayed at the top of this page. We encourage Members to review this Policy periodically to remain informed of how we protect their Personal Data. Continued use of the Platform following any update constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about our data practices, please contact the texi66 data protection team through the following channels:
We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response to your concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Six principles that guide every data decision we make at texi66 — from your first deposit to your thousandth bet.
Your Personal Data is not a product. texi66 will never sell, rent, or trade your information to third parties for their own commercial use.
All data transmitted between your device and texi66 is protected by 256-bit SSL/TLS encryption — the same standard used by major banks in Malaysia.
We collect only the data necessary to operate the Platform, verify your identity, and process your transactions. Nothing superfluous.
We explain precisely what identity documents we need, why we need them, and how long we will retain them — before you submit a single file.
You can access, correct, or request deletion of your Personal Data at any time by contacting our support team — no bureaucratic hurdles.
Marketing communications from texi66 are always consent-based. You can unsubscribe or update your preferences at any point through your Account settings.
Our support team handles data enquiries in English, Bahasa Melayu, and Chinese — around the clock, every day of the year.
🔞 texi66 is for players aged 21 and above only. Please gamble responsibly.