We believe gambling should always be enjoyable, informed, and within your means. This page explains the tools, policies, and support resources texi66 has in place to protect every player on our platform.
At texi66, responsible gambling is not a compliance checkbox — it is a core operating principle. We are an entertainment platform first. Every game we host, every bet market we offer, and every promotion we run is designed for adults who choose to play for fun, with money they can genuinely afford to spend.
Problem gambling is a real concern in Malaysia and across Southeast Asia, and we take it seriously. Our responsible gambling framework is built into the core of the texi66 Platform — not buried in a settings menu. Deposit limits, session time controls, cooling-off periods, and self-exclusion are available to every Member immediately, with no delays and no questions asked.
Whether you are a casual player placing a RM20 football bet on a Liga Super Malaysia match from your home in Petaling Jaya, or a more active member enjoying live dealer games from Kuala Lumpur — these tools exist to keep your experience positive, and we strongly encourage every Member to use them proactively, not just reactively.
Age Requirement: texi66 operates a strict minimum age policy. You must be aged 21 or above to register an Account or place any bet on this Platform. This requirement is enforced through our KYC verification process and is non-negotiable.
Every Member must pass MyKad or passport KYC verification. Underage Accounts are closed immediately with all funds forfeited and the matter reported to relevant authorities.
Set daily, weekly, or monthly MYR deposit caps directly from your Account dashboard. Limits take effect immediately. Increases require a 7-day cooling period before they apply.
Define how long your gaming sessions last. When your session time is up, you will receive a notification — and you can choose to stop or log out entirely.
Exclude yourself from texi66 for a defined period (30 days, 3 months, 6 months, 1 year) or permanently. Self-exclusion is activated instantly via your Account or by contacting support.
Every tool below is available free of charge to every registered Member, accessible directly from your Account dashboard 24 hours a day.
Set a maximum deposit amount per day, week, or month in MYR. Applies instantly upon activation. To increase a limit, a 7-day waiting period applies to prevent impulsive decisions.
Cap the amount you can lose within a defined period. Once your loss limit is reached, betting is paused until the period resets. You remain free to access your remaining balance.
Define a maximum stake per bet or per game session. This helps manage risk on individual wagers, particularly useful for live casino and sports betting markets.
Set a maximum session duration in minutes or hours. When the timer expires, texi66 will notify you. You can configure this to trigger an automatic logout if preferred.
Receive periodic pop-up reminders during active sessions showing how long you have been playing and your net win/loss during that session. Configurable from 15 minutes to 2 hours.
Take a short break of 24 hours, 72 hours, or 7 days. During a cooling-off period your Account remains active but betting and deposits are suspended while access to your balance is preserved.
Exclude yourself for 30 days, 3 months, 6 months, 1 year, or permanently. During exclusion, you cannot deposit, bet, or access any gaming feature. Exclusion is activated immediately.
You may close your texi66 Account permanently at any time by contacting our support team. Remaining cleared funds will be returned to your registered payment method.
Access a full history of your deposits, withdrawals, bets, and gaming sessions from your Account dashboard — so you always have a clear picture of your actual activity.
All responsible gambling tools are accessible via Account Settings > Responsible Gambling in your texi66 dashboard. If you experience any difficulty activating a tool, contact our 24/7 support team at [email protected] for immediate assistance.
There is nothing wrong with enjoying a bet on the EPL weekend fixtures, a session of live Baccarat, or an afternoon of slots. Millions of Malaysians gamble recreationally without any issue. The difference between healthy gambling and harmful gambling is usually awareness — of your time, your spending, and your motivation.
Here are the habits texi66 encourages every Member to adopt:
Problem gambling can affect anyone, and it often develops gradually. Recognising the early warning signs — in yourself or in someone you care about — is the first and most important step. If you identify with several of the following, we encourage you to reach out for support without delay.
If you recognise several of these signs in yourself or a loved one, please do not wait. Reach out to one of the support resources listed on this page. Help is available, and recovery is possible.
This brief self-check is not a clinical diagnostic tool, but it can help you reflect on your gambling habits honestly. Ask yourself the following questions and answer truthfully.
If you answered "Yes" to two or more of these questions, we recommend speaking with a professional support adviser. Recognising a potential problem early makes a meaningful difference. The organisations listed below can help — confidentially and without judgement.
If you or someone you know needs support with problem gambling, the following organisations offer confidential, professional assistance. All contact details are provided as plain text information.
Malaysia's national welfare hotline, operated by the Ministry of Women, Family and Community Development. Provides counselling, referrals, and crisis support. Available 24/7. Call 15999 (toll-free within Malaysia).
GamCare provides free information, advice, and support for anyone affected by problem gambling — including players, family members, and friends. Their website offers online chat support, forums, and a helpline. (Text-only reference — not a clickable link.)
Gamblers Anonymous is a peer support fellowship for people who wish to stop problem gambling. Meetings are available in Kuala Lumpur and other Malaysian cities. Attend in person or connect via their international network.
Malaysian government hospitals — including Hospital Kuala Lumpur and major hospitals in Penang, Johor Bahru, and Shah Alam — offer psychiatric and addiction counselling services. Ask your general practitioner for a referral.
From texi66: If you are a Member who needs help, please contact our support team at [email protected] (plain text — not a clickable link) and request activation of self-exclusion or a cooling-off period. Our team will act on this request immediately, any time of day or night, with no questions asked and no judgement.
texi66 enforces a strict minimum age of 21 years across the entire Platform. We use KYC identity verification — requiring a valid Malaysian MyKad or passport — to confirm the age and identity of every Member before they are permitted to deposit or play.
If you share a device with younger family members, we strongly encourage you to take steps to prevent underage access to gambling content. Practical measures include using separate browser profiles, enabling parental controls on shared devices, and keeping your texi66 login credentials private at all times.
Several third-party parental control and content filtering tools are available for Malaysian households that provide an additional layer of protection. While we cannot link to these tools directly from this page, they are widely available via internet searches and your device's operating system settings.
If texi66 becomes aware that any person under the age of 21 has registered an Account, that Account will be closed immediately, all funds will be forfeited, and the matter will be referred to relevant authorities as required by applicable law.
Every Member must submit a government-issued photo ID (MyKad or passport) before their first withdrawal. Age verification is non-negotiable — no exceptions, no workarounds.
Never share your texi66 username or password with anyone — including family members. Your Account is a single-user Account registered in your name and for your use only.
If you share a phone, tablet, or computer with children, use your device's built-in parental controls or a dedicated family safety app to restrict access to gambling-related content when you are not using the device.
Talking openly with young people about gambling — what it is, why it can be risky, and why it is restricted to adults — is one of the most effective forms of prevention available to any parent or guardian.
Our responsible gambling tools are free, immediate, and built for every Member. If you ever need support, our team is here around the clock — no judgement, no delay.
🔞 For players aged 21 and above only. If gambling is causing harm, please seek help. Talian Kasih: 15999.